Product Delivery & Access Information
Guaranteed Delivery Within 24 Hours
At Urlicense, we guarantee that every digital order will be delivered within 24 hours. In most cases, you’ll receive your product instantly after completing your purchase.
We understand how important fast access is when buying software, and we’ve built our system to ensure secure, automated delivery with minimal delays. Every order includes your license key, download link, and step-by-step installation instructions.
How You’ll Receive Your Order
Your order will be delivered in two ways:
By Email – Sent to the email address used at checkout. Be sure to check your spam or promotions folders if you don’t see it.
In Your Urlicense Account – You can also log in at urlicense.com/my-account to view your order history and access your download files at any time.
⚠️ Entering the Correct Email Address ⚠️
It’s very important to provide the correct email address during checkout. The system delivers your software automatically to the email you entered.
Many customers using Apple Pay or Google Pay have experienced delivery issues due to a default email linked to their payment account. In such cases, your product will be sent to the Apple ID or Gmail account tied to that payment method—not your main inbox.
Please check those accounts if you haven’t received your product.
Need Help?
If you haven’t received your order within 24 hours, contact us right away via:
Email: support@urlicense.com
Whatsapp Live chat: +44 7426427094
Or the Contact Us form
We’ll respond quickly and resend your product to the correct address.
At Urlicense, we stand by our promise: verified software, fast delivery, and real support—every time.